Assist with training of volunteers as needed. We run public transit in the Portland, Oregon, metro area. Plan a trip to the TriMet Customer Support Center, Talk to a TriMet representative and get help planning your trip, Get schedules for buses, MAX and WES or a System Map, Get an Honored Citizen ID or Downtown Portland Pass/ID. Further information can be found in our privacy policy. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. 24 hours a day, Questions, comments or safety concerns Arrange for TriMet pool vehicles for On-Street staff as necessary. © document.write(new Date().getFullYear()) TriMet. You can also turn in your request in person by going to the Central Courthouse Customer Service Area on the 2nd Floor.. Fare Revenue Specialist Jewel Martin helps a customer transfer fare to Hop at the TriMet Ticket Office Stop by or mail in Riders can exchange all of the non-Hop paper or mobile fare they have on hand, but if the amount exceeds $250, we apply it to a separate Hop card. Do you have an update on COVID-19 (also known as coronavirus)? To help ensure equal access to City programs, services and activities, the City of Portland will reasonably modify policies/procedures and provide auxiliary aids/services to … Terms of Use I was running for the bus/train, but the driver left without me; Why was my bus/train late? We connect people with their community, while easing traffic congestion and reducing air pollution—making the Portland area a better place to live. Plan your trips and get service info on-the-go. The on-street customer service team is performing a variety of duties for Meals on Wheels, including helping to organize volunteers, prepping food boxes and delivering meals. Serve as alternate Customer Service Command Center lead as … Ticket Office at Pioneer Courthouse Square. Customer service and trip planning A minimum of two workdays’ notice prior to the need for accommodation is required. Help Center. No customer is too small for TriMet. The City of Portland complies with all non-discrimination, Civil Rights laws including Civil Rights Title VI and ADA Title II. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact TriMet in an easy-to-use summary, as well as a full comparison of the 2 ways to reach TriMet, compared by speed and customer recommendations. The bus drove right by without stopping to pick me up © Hop card giveaways, surveys, contests, events and more. Supervise the activities of 14 union Customer Service Office staff. Closed on New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. Transit news, behind-the-scenes features and fun stuff for riders. TriMet t-shirts, throwback t-shirts, posters, maps and more. 2. 7:30 a.m.–5:30 p.m. daily, Customer service TriMet Customer Support Center at Pioneer Courthouse Square Located in the heart of Downtown Portland at Pioneer Courthouse Square, the TriMet Customer Support Center is a great place to buy and reload Hop cards and get help planning your trip. * The Pioneer Courthouse Square lobby is also open Saturdays from 10 a.m. to 4 p.m. You can pick up schedules and maps or buy most tickets and passes from the self-service ticket machine at a MAX station outside. 4,135 talking about this. Customer service will be available via text message at 503-238-7433 between 7:30 a.m. and 9:30 p.m. 7:30 a.m.–5:30 p.m. daily, Arrival information Learn more about the TriMet Ticket Office • Day Pass. 8:30 a.m.–5:30 p.m. weekdays, © document.write(new Date().getFullYear()) TriMet • COVID-19 update We’re open regular hours. Dec 2011 – Present 8 years 6 months. TriMet — bad customer service I was at Dekum and 33rd, stop ID is, 7370 I was there at 9:28 pm 3/12/18 as the driver approached I stood on the curb as to make myself visible, just as the bus pulled up I bent over to toss my cigarette and the driver just drives off. Give us a call at 1-844-MYHOPCARD (694-6722) or get answers to common questions at myhopcard.com. Civil Rights (Title VI & ORS 659A) Complaint Procedures, ADA Grievances and Reasonable Modification Requests. LIFT phone reservation lines are typically busiest between 3 and 5 p.m. Applicants needing an accommodation under the Americans with Disabilities Act for any part of the application process should contact TriMet Human Resources staff at 503-962-7505, or the TTY line at 7-1-1. Share them with others and work together at the same time. Holiday Service Our service runs on special schedules for the holidays listed below. 7:30 a.m.–5:30 p.m. daily, Pioneer Courthouse Square We’re open regular hours. Participate in a leadership capacity during special events, service changes, and other On-Street Customer Service program. Collaborate for free with online versions of Microsoft Word, PowerPoint, Excel, and OneNote. You can object to the use at any time. Please keep six feet between you and all others when visiting. Aluminium makes life easier – our family-run business makes sure of that with its 3,200 employees at eight different locations. ATU Local 757 News & Info Calendar Meet Your Full Time Officers SHIRLEY BLOCK President - Business Representative ATU 757 1801 NE Couch Street Portland, OR 97232 Office Phone: 503-232-9144 Toll Free: 800-797-4373 Email: president@atu757.org Shirley is the first woman, and Ability to learn and retain knowledge of TriMet routes, fare system, fare instruments, and policies. Get service updates by email or SMS. The company is ready to serve Fortune 500 manufacturers, the home machinist, or start-ups seeking custom, high precision parts for their latest invention. In order to optimize the use of the website and evaluate website visits, we use Google Analytics. TRIMET aluminium is highly versatile and absolutely reliable. Service Where can I find service alerts? TriMet t-shirts, throwback t-shirts, posters, maps and more. $5 Office of Public Defense Services (Opens in new window ... if you receive a citation for not having valid TriMet fare, ... OR 97207. 1. Knowledge of principles and processes for providing customer and personal services. That makes it one of the most sought-after materials – for the most diverse fields of application. Save documents, spreadsheets, and presentations online, in OneDrive. TriMet provides bus, light rail and commuter rail transit services in the Portland, Oregon, metro area. Starting April 5, 2020, TriMet will make temporary adjustments to our Rider Support customer service. Calgary Head Office: #4, 4545 – 54 Ave SE Calgary, AB T2C-2L9 We are located in the Foothills Industrial Park. Ticket Office at Pioneer Courthouse Square 701 SW 6th Ave. Portland, OR 97204 Open weekdays 8:30 a.m.–5:30 p.m. Tap the green Hop reader every time you board or transfer. If you’re using a Hop card, you can reload using cash at hundreds of stores including Fred Meyer, Safeway and Plaid Pantry stores, and at the TriMet Ticket Office at Pioneer Courthouse Square.. Shop at Fred Meyer or QFC? What are my options? Customer Service Office Supervisor TriMet. You can now send text messages to our Customer Service team between 7:30 a.m. and 5:30 p.m., seven days a week! Day Pass, $2.50 We can help re-unite you with your stuff. The plans ranged from simple structural improvements, such as improving lighting at transit stops, to more complicated investments, like increasing TriMet's customer service … 29.12.2020 TRIMET Aluminium SE - Customer service. 403-203-9351 They wear TriMet uniforms and use TriMet-marked vehicles to make deliveries. Customer Service, Lost & Found Home : Contact Us Located in the heart of Downtown Portland at Pioneer Courthouse Square , the TriMet Customer Support Center is a great place to buy and reload Hop cards and get help planning your trip. The TriMet Ticket Office in Pioneer Courthouse Square, open weekdays from 8:30 a.m. to 5:30 p.m.. C-TRAN’s Vancouver Mall Transit Center Customer Service Offices, open weekdays from 10 a.m. to 6 p.m.. Located in the heart of Downtown Portland at Pioneer Courthouse Square, the TriMet Customer Support Center is a great place to buy and reload Hop cards and get help planning your trip. Customer Service 503-238-RIDE (7433) TTY 7-1-1 Open daily 7:30 a.m.–5:30 p.m. Lost and Found 4012 SE 17th Ave. Portland, OR 97202 503-962-7655 Open weekdays 7 a.m.–7 p.m. Report a lost item. Supervise the activities of 14 union Customer Service Office staff. 503-962-8000 is the main LIFT number, available 24 hours a day. Welcome aboard! Give us a call at 1-844-MYHOPCARD (694-6722) or get answers to common questions at myhopcard.com. ... Email Updates. Get in touch with us any time! 1800 SW 1st Ave., Suite 300 Portland, OR 97201 503-962-7505 Open weekdays 8 a.m.–5 p.m. Reservations must be made by 5 p.m. the day before your scheduled trip. 3. You can reload your Hop card right in the checkout lane — no more separate trips to Customer Service. You can call TriMet at phone number, write an email, fill out a contact form on their website trimet.org, or write a letter to Trimet, 701 … Facilitate employee productivity, courtesy, accuracy, and cooperation to assure efficient, high quality service to customers. Perform customer contact work for TriMet within the responsibilities assigned to the Customer Service department including, the Customer Service Office and TriMet Ticket Office. TriMet’s Ticket Office at Pioneer Courthouse Square will be closed and customer service by phone will be unavailable on the following holidays, except New Year’s Eve. Frequent Service lines connect the regional hubs where many riders live and work. 8:30 a.m.–5:30 p.m. weekdays 701 SW 6th Ave., Portland, OR 97204. Privacy Policy. 4. TriMet’s Ticket Office at Pioneer Courthouse Square will be closed and customer service by phone will be unavailable on the following holidays, except New Year’s Eve. 701 SW 6th Ave.Portland, OR 97204 I got a citation from a fare inspector. Contact TriMet customer service. Texting Customer Service. Are dogs allowed on board? They develop, produce, recycle, cast, and market modern light metal products made of aluminium for you and your customers. TriMet Rider Support team members will now be answering phone calls to 503-238-RIDE (7433) between 7:30 a.m. and 7:30 p.m. daily. Lose something on TriMet? Read more on what TriMet is doing about COVID-19 If you have questions about how LIFT is handling safety and vehicle cleaning, please contact LIFT customer service at 503-962-8000 option #2. Send us your questions, comments and suggestions. The Portland Streetcar Administration Office in Downtown Portland, open weekdays from 9 a.m. to 5 p.m.. 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